Welcome to the website of our company. The www.aloevera-hellas.gr is the electronic commercial shop for sales (from now on “e-shop”) of the company with the brand name “ALOE VERA- HELLAS LTD” and the distinctive title “ALOE VERA” that headquarters in Heraklion in Crete, Industrial Area of Heraklion and is represented legally by Aloe Vera-Hellas Ltd, with VAT number: 800413590 of the tax office of Heraklion, phone number 2810381818 and email info@aloevera-hellas.gr (from now on the “COMPANY “).

The terms below and the conditions cover exclusively every sale of products or/and services through the e-shop of our COMPANY that is found in the website www.aloevera-hellas.gr (from now on “site”). Any other terms and conditions are explicitly excluded. Every user that accesses and makes transactions or uses the services of our e-shop (from now on “Customer” or “User” respectively) is considered to agree with and unreservedly accept the terms that are formulated here, without any exceptions. If a user does not agree with these terms, he ought to abstain from the use of our e-shop and from any transaction with it. The COMPANY preserves the right to change the terms of use any time.

  1. Information & Products

The COMPANY is bound as to the veracity, the accuracy and the completeness of the information that is cited in our e-shop, concerning the identity and the data not only of the COMPANY but also of its suppliers and the main characteristics of the products that are available through our e-shop. The COMPANY reserves and is not bound to any technical or typing mistakes that were made accidentally, inadvertently, or are due to reasons of force majeure, which the company agrees to correct in case it becomes aware of them.

  1. Limitation of liability

The COMPANY complies with the provisions of the Civil Code regarding the sale as well as the provisions of the Act 2251/1994 for the Protection of the Consumers as have been modified and are in effect.

The COMPANY in the framework of its transactions from the e-shop informs the Customer based on the maintained data of availability or not of the products every time and in no case can it guarantee their availability. In any case, the COMPANY is liable to inform the Customer on time about the non-availability, hence in this case bears no further liability.

The COMPANY tries to provide high quality services daily. In the framework of good faith, the COMPANY is not liable and is not bound to possible mistakes in features, photographs and the prices of the products that are written on the site and cannot secure that there won’t be any mistakes by any cause during the input or /and the update of the features or/and the price of a product.

The COMPANY bears no liability for possible not allowed interventions by third parties to products or/and information that is available through our e-shop.

The COMPANY does not state in any way that the information that is included in the documents and the announcements that are published in this server are suitable for any purpose. Every such document and relevant graphics depiction is provided “as it is” without any guarantee of any kind.

The COMPANY does not bear the liability nor the obligation for compensation for any damage and moral damage that results from inability to provide support services.

The COMPANY makes every possible effort to provide high quality services but cannot guarantee that there will not be interruptions or mistakes.

  1. The user’s liability

Every user is free to use the site according to the Law and morality. The liability for the content of the transactions belongs exclusively to the User. The COMPANY does not exercise any type of correction or intervention in the data that the User transfers. The User ought to fill in the following gaps with correctness and accuracy: name, address, message e.t.c. in the online contact forms. The use of the site is subject to the Greek, European and International laws and the User agrees not to use our site with a view to violating these laws.

In the framework of the above, the User agrees and bears the liability not to use the e-shop for:

Sending, publishing, sending via e-mail or transmitting with other ways any content that is illegal for any reason, causing illegal insult and damage to the COMPANY or to any third party or insulting the confidentiality or the privacy of information of any person,

Sending, publishing, sending via e-mail or transmitting with other ways any content that insults morality, social values, minority e.t.c.,

Sending, publishing, sending via email or transmitting with other ways any content for which the users have no right to transmit according to the law or the conventions in effect (such as internal information, ownership and confidential information that were obtained or revealed as part or working affairs or are covered in confidentiality agreements ),

Sending, publishing, sending via email or transmitting with other ways any content which violates patent, trademark, trade secret, copyright or ownership rights of third parties,

Sending, publishing, sending via email or transmitting with other ways any material which contains software viruses or any other codes, files or programs that have been designed to interrupt, cause damage, destroy the functional equipment of any software or hardware.

Intentional or unintentional violation of the legislation or provision in effect,

The harassment of third parties in any way,

The collection or storage of personal data related to other users.

In addition, the User agrees that all the members, partners, employees, the management, the shareholders and other partners of the COMPANY are not liable for anything that occurs by third party members that use the site. Every use that is against the above except for any or/and civil sanctions induces the interruption of the services provided without any warning.

  1. Pricing Policy

The prices of our e-shop can change any time without warning. The COMPANY bears no liability and does not cover differences in the prices of products that were purchased from an actual store with the trademark ” www.aloevera-hellas.gr ” in Greece and the customer noticed the existence of a lower price at the e-shop or the opposite.

  1. Copyright & Industrial property rights

The whole content of the e-shop, including the distinctive titles, marks, images, graphics, photos, designs, texts e.t.c. comprise the copyright of the COMPANY and is protected by the relevant provisions of the Greek Law, the European Law and the International conventions or copyright of third parties for which the COMPANY has received license to use for its own needs exclusively and for the function of the e-shop.

In addition, any software that is available to download (downloading) from this server comprises copyright of the COMPANY:

(a) The use of such documents from this server is limited exclusively for informative and non-commercial purposes or is only personal and will not be copied or set in another computer network, nor be distributed by other means of communication.

(b) Absolutely no intervention occurs to the documents. Any other use is strictly prohibited by law and might entail strict civil and criminal sanctions. The violators will be legally prosecuted.

Any copying, transfer or creation of productive work based on this content or misleading of the public regarding the actual provider of the e-shop. The reproduction, propagation retransmission of the content or any other use of the content in any way or means for commercial or other purposes is allowed only after previous written consent of the COMPANY or any other beneficiary of copyright.

Specifically, the names, images, logos and distinctive attributes that represent the e-shop with the trademark www.aloevera-hellas.gr or third parties and the products or their services, are exclusively marks of the COMPANY or third parties correspondingly, protected by relevant laws about trademarks. Their appearance in the site must in no way be perceived as transfer or licensing or the right to use them.

  1. “Links” (Links) to other websites

The COMPANY does not check the availability, the content, the policy of the protection of personal data, the quality and the completeness of the services of other sites (websites) and webpages to which it refers through “links”, hyperlinks or advertising banners. Consequently, for any problem that occurs during their use, the user ought to address directly to the corresponding websites and webpages that bear the responsibility for providing their services. The provision of the links in our e-shop takes place to facilitate the user and the COMPANY and in no case does it approves, accepts and is responsible for the content of each link.

  1. Protection of Personal Data

The protection of the customer’s personal data is governed by the General Regulation for the Protection of Personal Data 2016/679/ΕΕ and generally the existing national and European legislative and regulative framework for the protection of personal data. For more information concerning the use of the customer’s personal data read the Privacy Policy.